I can not say enough great things about Geoff and his team at GEMS flooring. My fiancé and I are first time home buyers during the crazy COVID times. They showed up with masks and worked with our crazy schedule of wanting to get things done. They were professional and helpful every step of the way. My realtor had recommended us to Geoff and they have been nothing short of AMAZING. They gave us a quote with competitive price, was timely in getting the work complete and our refinished floors honestly looked brand new. We were shocked how great they looked. Post completion of the project, Geoff made an extra stop to my home and provided us felt stickers for my furniture so it didn't scratch my floors and a spray mop to clean so I can maintain the floors. He even took off his shoes when entering in as we are a no shoes household. Shortly after my uncle was doing some work in the house so we had cardboard down so we didn't damage the freshly done floors. When lifting that cardboard back up, we noticed a small knick in the hardwood. It was like a chip or hole of some sort. Trying to cover it up, I realized it was bothering me way too much. I reached out to Geoff who offered to send someone over and fill it for us. Honestly, one of the greatest people we have worked with! 110% recommend them always.